Consumer Law Course Soap Opera Episode

When I worked for Sinclair Community College, I wrote/produced/directed an 8-episode soap opera for an online consumer law course.

Each episode dealt with a different consumer law topic. Even though each episode was self-contained, there was an overall story arc that ended when students watched the last episode before the final exam.

I produced this entire series with student and community theater actors, a microbudget of $3500, and more comparative sweat equity than it took to produce "Avatar."

It was also the most fun I've ever had producing anything in my life.

Job Interview from Hell

All of the videos I produced for Sinclair Community College were meant to provoke discussion. This video is no different.

Produced for an online business course, this video served as a starting point for a discussion about good, bad, and criminal behaviors in a job interview.

Nothing is pointed out or highlighted. It's up to the student to identify what he sees. It's up to the instructor to say, "Yup. What else?" It's up to you to wince and pray it never happens to you.

Customer Service Course
Graphic Novel #1

"Show me. Don't tell me!" This slogan is burned into every video producer's firmware from Day One.

When the instructors of a Sinclair business course asked us to create some nightmarish customer service scenarios, we asked if we could illustrate them.

Nine times out of 10, I would recommend a video, because that's my native medium. This time, however, we decided on a graphic novel approach. It worked perfectly.

(Huge thanks to Krissy Mayes, our artist. This tremendously talented lady had barely drawn a cartoon panel before she tackled this four-page graphic novel. Surround yourself with great people folks. They always make your work shine.

And props to my associate producer Lisa Sadai. Read this graphic novel, and learn why she's so hard to shop for.)
Click here to view graphic novel.

Customer Service Course
Graphic Novel #2

Lesson For Online Instructors:
Nobody reads online.

When our business course instructors gave us the green light to create customer service scenarios in media other than text, we jumped at the chance.

Here's another scenario presented as a graphic novel.

(Our amazing graphic artist Krissy Mayes appears as the customer. She's not allowed into any retail establishment two hours before closing time. Tyan Bartolo played the Flirty Store clerk.)